Privacy policy

1. Who processes your personal data?

Your personal data is processed by Sp. z o.o. Sp. k. with its registered office in Poland, ID: 369459764, with its registered office at Korfantego 7, 42-600 Tarnowskie Góry, Poland (hereinafter referred to as "we"), which is also the administrator of your personal data.

As we care about the protection of your personal data, we have prepared for you this information on its processing, which is in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the General Data Protection Regulation (GDPR) (hereinafter "Ordinance"). You will mainly find in them what personal data we process and why, how we work with them and how long we will keep them.

This information on the processing of personal data applies to the processing of personal data if you are a user of the website (hereinafter referred to as the "Website") or if you enter into a contract with us.

You can contact us via the following contact details: Sp. z o.o. Sp. k.
Korfantego 7
42-600 Tarnowskie Góry
+44 2033183889

2. How do we collect your personal data?

We collect personal data directly from you when you provide it to us via the Website or by e-mail or other communication. We also obtain personal data from publicly accessible registers, lists and records (eg commercial register, trade register, etc.) in order to create accounting documents and check the accuracy of information.

3. What personal data do we process?

Some of your personal data that we process is necessary for the proper performance of the contract and ordering goods through the Website.
We process the following categories of your personal data:

• basic identification data - used to uniquely and unmistakably identify you as a data subject (name and / or business name, date of birth, registered office or residence address and identification number);

• contact details - telephone number and e-mail address;

• information from mutual communication - information from e-mails, from telephone call records or other contact forms, content of communication via internet or mobile applications;

• invoicing and bank details - this is mainly information appearing on invoices, agreed invoicing conditions, bank connections and received payments;

• cookies - this is about measuring website traffic and creating statistics regarding traffic and behavior of visitors to the website;

• payment card information - such as its number and expiration date (but we do not store this information);

• other information you provide to us.

We use cookies and send out newsletters

As stated above, we use cookies for the operation of the Website. You will find all information about cookies below in the section of this information that deals with cookies.

If you have a contract with us, we are entitled to send you our newsletters for a period of 3 years, unless you refuse either by clicking directly in the newsletter or by sending an e-mail. It allows us our legitimate interest.

If you do not wish to receive our newsletters, you can unsubscribe by clicking on the e-mail.

4. What entitles us to the processing of your personal data?

We process your personal data for several reasons. Each of these reasons must be substantiated by the legal basis of the processing in order for the processing of personal data to be lawful.

The reasons why we process your personal data are:

Performance of the contract or adoption of measures before the conclusion of the contract

For this reason, we process personal data so that we can deliver the goods you have ordered and so that we can contact and communicate with you regarding matters of the order and contract.

Our legitimate interest

We also process your personal data because our legitimate interest allows us to do so. This allows us to tailor the offer to your needs or to take appropriate action to enforce or defend our legal claims.

It is our duty

We also process your personal data because the law tells us so. For example, under the Accounting Act, we are required to keep tax documents - invoices that may contain your personal information.

Your consent

In some cases, you can give us consent to the processing of personal data. You have the right to withdraw your consent at any time by e-mail. Even after the period for which you have agreed to the processing of your personal data, or in the event of revocation of your consent, we are not obliged to delete all your personal data, we may retain those for which our legitimate interest or law allows. If you revoke the consent, it does not affect the lawfulness of the processing of personal data before its revocation.

5. Do you have to provide us with your personal data?

In some cases, we process personal data for purposes where it is necessary to provide us with your personal data. For example, if you are interested in ordering goods, we need your personal data in order to be able to conclude a contract or to be able to contact you during our cooperation. Unfortunately, it will not work without it.

6. How long will we keep your personal data?

If we enter into a contract, we store your personal data for a longer period than just the duration of our cooperation, for example due to withdrawal from the contract, claims for damages and more. According to the legal regulations governing accounting, we are obliged to keep tax documents for a period of 10 years from the end of the tax period in which the transaction took place. Therefore, we cannot delete your personal data immediately after the end of our cooperation.

However, you can be sure that we only process your personal data for the necessary time and to a reasonable extent. The retention period of your specific personal data is then determined according to the following logic:

• for the duration of the contract between us;

• for the time strictly necessary to protect our rights and for the time strictly necessary to determine, exercise or defend legal claims (up to 4 years);

• for the duration of our possible other legitimate interests (up to 4 years);

• for a period specified by law (up to 10 years).

7. What about cookies?

We use cookies for the operation of the Website, which are small files that our website stores in your device using a browser. Cookies can record certain specific information from your visits to the Website. Cookies can be divided into necessary cookies and analytical cookies.
The so-called the necessary cookies are necessary to ensure the operation of the Website. Consent is not required for the use of these cookies, it is our legitimate interest in the Website running properly.

The use of so-called analytical cookies is also in our legitimate interest. Cookies falling into this category are used mainly for anonymous monitoring of traffic and user activity on the Website. This allows us to monitor what our customers like and improve our services.

We use cookies to process the following personal data:

• cookies;

• IP address of your device.

You can find the specific cookies we process here.

What entitles us to the use of cookies?

Although we cannot directly identify your person with the help of cookies, the collection of cookies can be considered as the processing of personal data of visitors. We use the mentioned cookies on the basis of our legitimate interest, which enables us
Article 6 (1) (a) f) Regulation.

What are your rights in relation to cookies?

You may also use the Website in a mode that does not allow the use of cookies, so we will not be able to collect information about your behavior on the Website. You can set this mode within your internet browser, or you can object to such a collection based on our legitimate interest in accordance with Article 21 of the Regulation. This objection can be raised by sending it to our contact address or by e-mail. We will then evaluate the objection without delay, but no later than one month from receipt.

However, please note that if you reject cookies or object to their processing, the Website may not be displayed 100% correctly.

8. Who else has access to your personal data besides us?

As part of our activities, we use a number of external entities, which we entrust with the performance of certain activities that form part of our services, in order to ensure our most efficient operation. As part of this outsourcing, your personal data may also be processed on the basis of legal regulations (we do not need consent for this processing).

Our suppliers thus become processors, but they are only entitled to handle personal data for the purposes of the activities they perform for us. These are, for example, IT service providers, accountants, etc., these are the following entities:

• Facebook Ireland Ltd. Ireland
• Shopify International Ltd. Ireland
• Bitrix24 Limited Cyprus
• Hermes Parcelnet Ltd. UK
 DHL International GmbH. Germany

We, as the administrator, will not pass on your personal data to international organizations. However, we may transfer some personal data to countries outside the European Union through the entities we work with.
Such transfer shall take place only in cases where the transfer meets the conditions for transfer laid down by the applicable and effective personal data protection legislation, ie the level of protection required by that legislation is guaranteed. At the same time, we will either notify you individually via e-mail or post an update to this Privacy Policy.

9. What are your rights in relation to the processing of personal data?

You have all the rights granted to you by law. You can ask us to tell you what your personal data is being processed, and if you ask us to do so, we must give you access to it. You can ask us to correct incorrect data or add incomplete data. Under certain conditions, we are also obliged to delete your personal data or restrict their processing if you ask us to do so. If you suspect that your personal data is being processed illegally, you have the opportunity to lodge a complaint with the Office for Personal Data Protection.

In addition to the above rights, you also have the right to object if we process your personal data on the basis of our legitimate interest. This objection can be raised by sending it to our contact address or by e-mail. We will then evaluate the objection without delay, but no later than one month from receipt.

10. Do you have any further questions?

If you have any further questions regarding the processing of your personal data, be sure to send us an e-mail and we will answer you as soon as possible.

Tarnowskie Góry on 16.06.2021